With automatic invoice reading, it often happens that they end up with the wrong person. As a result, you can forward the invoice to the correct person instead of asking for approval and then getting the invoice back for approval again.
| Service | Approval workflows |
Hi Lennart,
I understand your request. However if we would allow this, it would mean that individual approvers can "shift" their duty to approve.
Therefore, when asking someone else to approve, it's still your duty to approve.
If you don't want this you can set an invoice to incomplete, so finance can correct the authroization flow.
We're also happy to think along to find the root cause of this problem, namely that it often happens that invoices end up with the wrong person.
Best, Jochem